Loved the outdoor pool, perfect for unwinding after a long day. The historical ambiance adds a unique charm with vintage decor, making every corner of the hotel feel special.

The shower height in the room was an issue, barely accommodating shorter guests like myself while being completely unusable for taller individuals. Dated decor and some cleanliness concerns detracted from the experience, with a significant bug situation behind a framed picture and poorly maintained bathroom corners. Breakfast hours were inconvenient. opening earlier would have helped many guests. The jacuzzi suite I booked had maintenance issues that were glaring rather than subtle, which felt out of place compared to the hotel's old-time charm.

I had a lovely stay at Genetti Hotel, Surestay Collection By Best Western. The historical ambiance was captivating, especially the vintage decor. My room was spacious and comfortable, with a cozy reading chair that made unwinding easy. The friendly staff, especially Bree at the front desk, made checking in a breeze.

The bathroom could use more senior-friendly features.

Loved the historical charm of the hotel, especially the beautiful ballroom and fascinating photos showcasing past guests. The atmosphere had a nostalgic flair that made our stay nice.

great staff but bathroom needs attention

The staff offered exceptional assistance throughout our 4-night stay. The hotel has an old world elegance that adds charm to the experience.

The bathroom is tiny and narrow.

i had a lovely stay at surestay collection by best western. the breakfast was delicious, especially the fresh fruit and coffee. the staff was fantastic, especially bree at the front desk, who was super helpful! despite being busy during a football game, everything was clean, and i slept like a baby all night.

would recommend

I loved the historical charm of the Genetti Hotel. The vintage decor felt special and welcoming. My room was spacious, with a cozy reading chair that made relaxing easy. The breakfast options were delightful, especially the fresh fruit and coffee. I appreciated the friendly staff, particularly Bree at the front desk, who made checking in a breeze. Location is perfect, surrounded by restaurants and shops. However, the bathroom could really use more senior-friendly features for safety. Water temperature fluctuated a bit too. Noise from other guests interrupted my sleep at times. Overall, a lovely stay with a few areas to improve.

I had a wonderful stay at Surestay Collection by Best Western! The historical charm captivated me, with friendly staff enhancing the experience. The breakfast exceeded my expectations, though my bathroom could use some updating. A good Americana experience!

This place is a gem! The rooms are large and beautifully updated. You can enjoy billiards and room service anytime.

Felt very cared for, nothing to complain about.

I truly appreciated the charming historical decor throughout the Genetti Hotel. The beautiful vintage furniture and the stunning lobby added a touch of nostalgia, making my stay feel special and welcoming.

More senior-friendly bathroom safety features would help.

Recommended for a cozy stay

The staff was friendly even when they were busy, and I really loved the elaborate breakfast spread, especially that home fries and scrambled eggs. There was this touch of history everywhere, the photos on the lobby walls really gave it character and made me feel like I was stepping back in time.

It's not budget-friendly but still acceptable for the experience.

Great breakfast and spacious room, but the wallpaper needs fixing.

The atmosphere exudes charm with its retro decor and spacious rooms featuring thick carpets and chandeliers. Friendly staff provided quick service, and the hotel's gated parking was a welcome security measure for our motorcycles. Breakfast options were plentiful and tasty, making for a lovely start to the day. However, the air conditioning was a bit noisy, and our smaller bathroom felt cramped despite the new fixtures.

We loved our stay with our large breed dog! The hotel's rich history and charm truly made it memorable, and the friendly breakfast staff, along with the option for made-to-order eggs, added a delightful touch to our mornings.

In my wife’s opinion, a designated play area for kids would be great.